How do I access my villa? When you book a villa, we will send you instructions for using the door code along with your booking confirmation. The door code will be sent via SMS/email to the person who made the reservation before arrival.

How is the villa payment handled? Outside of peak seasons, an invoice is sent via email along with the booking confirmation. For peak seasons such as summer weekly bookings, Easter, and Christmas, invoices are sent approximately two months before the reservation begins.

What are your booking and cancellation policies? You can find our booking and cancellation policies here.

What are the check-in and check-out times for the villa? The villa is available from 4:00 PM on the day of arrival until 12:00 PM on the day of departure. For weekend bookings, the villa is available from 4:00 PM on the day of arrival until 6:00 PM on Sunday.

Where can I grill? Each villa has its own grill (gas or charcoal). There is also a grill pavilion available at Isohaapa. Charcoal grills (villas 3 and 4) and open grills (villas 10-12) can be used during winter as well. Please bring your own charcoal and lighting materials, as these are not included in the villa rental. Gas grills are not available during the winter.

Where can I find more firewood? Additional firewood can be found near the tennis court (villas 1-6 and Tuuletar, Aallotar, and Ilmatar) or at the Isohaapa main building (villas 8, 10, 11, and 12).

Can I bring my pet to the villa, and is there a charge? Some villas allow pets; please check the specific villa details. Bringing a pet to a pet-friendly villa is free, but any damages caused by the pet must be covered.

Can I get a baby crib or high chair for the villa, and what is the cost? You can pre-book a baby crib and high chair for the villa. The high chair costs 5 euros, and the baby crib costs 15 euros, including bedding.

Do the villas have internet access? All villas have Wi-Fi, except for villas 10-12.

Is there a restaurant at Lehmonkärki? Outside the summer season, we offer a catering service that can deliver various meals to your villa upon advance order. During the summer season (June 19 – August 11, 2024), our beach restaurant is open daily from 11:00 AM to 6:00 PM (kitchen closes at 5:30 PM), serving delicious meals, sweet pastries, ice cream, and brewery drinks. Additionally, on July 6 and July 27, we host “Gourmet Nights” at 6:00 PM in Villa Vellamo, offering a unique dining experience. The nearest shops are about a 15-minute drive away.

Is there an opportunity for winter swimming at Lehmonkärki? Yes, you can enjoy winter swimming from the pier at the Isohaapa main building.

Can I charge an electric car at Lehmonkärki? Yes, we have Type 2 and Tesla charging points available for villa guests (at Villa Aurum, Villa Vellamo, and the reception parking lot). There is a charge for using the charging points. It is strictly forbidden to charge electric cars from the sockets on the villa walls.

What are the standard amenities in the villa? The kitchen is equipped with dining, cooking, and serving utensils, as well as glassware. Kitchen towels, hand and machine dishwashing detergent, toilet paper, disposable sauna seat covers, and hand soap are also provided. However, food items, spices, and other daily necessities such as coffee filters, baking paper, foil, cling film, and paper towels are not included, although they may be present in the cabinets for use. The villa rental includes made beds and towels.

What are the winter conditions like? The speed limit on cottage roads is 30 km/h. In winter, be cautious of ice and snow falling from the villa roofs, and avoid parking under eaves. There is no overnight snow removal on the villa grounds or roads. Be careful of slippery roads and pathways. Always check the thickness of the lake ice with the reception before venturing onto it.