How do I access my villa? When you book a villa, we will send you instructions for using the door code along with your booking confirmation. The door code will be sent via SMS/email to the person who made the reservation before arrival.

How is the villa payment handled? Outside of peak seasons, an invoice is sent via email along with the booking confirmation. For peak seasons such as summer weekly bookings, Easter, and Christmas, invoices are sent approximately two months before the reservation begins.

What are your booking and cancellation policies? You can find our booking and cancellation policies here.

What are the check-in and check-out times for the villa? The villa is available from 4:00 PM on the day of arrival until 12:00 PM on the day of departure. For weekend bookings, the villa is available from 4:00 PM on the day of arrival until 6:00 PM on Sunday.

Where can I grill? Each villa has its own grill (gas or charcoal). There is also a grill pavilion available at Isohaapa. Charcoal grills (villas 3 and 4) and open grills (villas 10-12) can be used during winter as well. Please bring your own charcoal and lighting materials, as these are not included in the villa rental. Gas grills are not available during the winter.

Where can I find more firewood? Additional firewood can be found near the tennis court (villas 1-6 and Tuuletar, Aallotar, and Ilmatar) or at the Isohaapa main building (villas 8, 10, 11, and 12).

Can I bring my pet to the villa, and is there a charge? Some villas allow pets; please check the specific villa details. Bringing a pet to a pet-friendly villa is free, but any damages caused by the pet must be covered.

Can I get a baby crib or high chair for the villa, and what is the cost? You can pre-book a baby crib and high chair for the villa. The high chair costs 5 euros, and the baby crib costs 15 euros, including bedding.

Do the villas have internet access? All villas have Wi-Fi, except for villas 10-12.

Is there a restaurant at Lehmonkärki? Yes, Lehmonkärki has a restaurant. The beachside restaurant offers delicious à la carte dishes on Fridays and Saturdays year-round, local brewery drinks, as well as pastries and specialty coffees for a lighter bite or sweet craving. In addition, meal services from the restaurant can be ordered directly to your villa. Please check the restaurant’s website for opening hours.

Is there an opportunity for winter swimming at Lehmonkärki? Yes, at Lehmonkärki, Aisti Sauna & Spa also offers the possibility of ice swimming during the winter season. Tickets for this experience are purchased separately.

Can I charge an electric car at Lehmonkärki? Yes, you can. There are several charging points within the Lehmonkärki area, located near the main building Isohaapa, Villa Vellamo, and the Aallotar villa. Charging from the sockets on the villa walls is strictly prohibited.

What are the standard amenities in the villa? The kitchen is equipped with dining, cooking, and serving utensils, as well as glassware. Kitchen towels, hand and machine dishwashing detergent, toilet paper, disposable sauna seat covers, and hand soap are also provided. However, food items, spices, and other daily necessities such as coffee filters, baking paper, foil, cling film, and paper towels are not included, although they may be present in the cabinets for use. The villa rental includes made beds and towels.

What are the winter conditions like? The speed limit on cottage roads is 30 km/h. In winter, be cautious of ice and snow falling from the villa roofs, and avoid parking under eaves. There is no overnight snow removal on the villa grounds or roads. Be careful of slippery roads and pathways. Always check the thickness of the lake ice with the reception before venturing onto it.